Garage Door Off Track
Customer Issue: The garage door was hanging on one side
Our Solution: Our first step involved replacing the snapped cable responsible for the problem. Then we adjusted the door back into place and replaced a roller with a twisted stem. Our check revealed the track was intact, so we tested the door and it was working properly.
Opener Remote Control Failed
Customer Issue: Faulty opener remote control.
Our Solution: The LiftMaster remote wasn't working even with new batteries, so we replaced it with a new one compatible with the customer's opener model 3280. We programmed the device to work with the automatic garage door and ensured it functioned properly.
Customer Issue: Broken torsion spring.
Our Solution: The safety cable was holding the garage door in place, but we hurried to replace the torsion spring with a new one of the same design and size. After connecting it to the pulley and securing it in place, we ran the door several times to ensure smooth operation.